Values & Guiding Principals

To our clients we pledge:

  • A commitment to client empowerment through support, education and personal responsibility
  • A nurturing, compassionate environment in which diversity in cultures, needs and goals is respected
  • A professional staff that upholds the confidentiality of client communication and is committed to ongoing education and training

To our fellow employees and volunteers, we pledge:

  • Respect, trust, care, cooperation, accountability and equitable treatment
  • Honest, ongoing, open communication of agency goals, plans and activities
  • Staff empowerment and professional growth through on-going education, training and sharing of ideas
  • Recognition of contributions of team members

To the community, we pledge:

  • A passionate, dedicated agency committed, without reservation, to excellence in accomplishing the promise of our Mission Statement

To everyone, we pledge:

  • Perseverance, creativity, innovation and stewardship.
“Then, after a few days when I started to get used to my new home, staff members offered me services and took me around town. They helped me do things such as file a PFA – a protection from abuse order, sign up for welfare and child support and even obtain a lawyer.”